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When you’ve added Ring to an authenticator app, you’ll get a Success! message. Click Continue on your computer and enter the six-digit code, labeled Ring from the authenticator app on your mobile device into the verification box on your computer. Then select Scan a QR Code and use your phone camera to scan the QR code presented on on your computer. On the screen that says Add Ring to your authenticator app, open the authenticator app on your mobile device and hit Add or the plus sign (+). Important: We’ll never ask you for your Ring account password. Your username and password for are the same ones you use for the Ring app. You’ll need to have your Ring account password handy to complete this process. Note: You can also use two different mobile devices, such as a phone and a tablet.Īfter you’ve downloaded an authenticator app, go to on your computer, laptop or a mobile browser. Using Two Devices: Your Mobile Device with the Authenticator App and a Web Browser on Your Computer, Laptop or Mobile Device signed into You can log into using the same username and password that you use to log into the Ring app. This process is easiest if you use two devices at the same time, such as downloading an authenticator on your mobile device and using a laptop or desktop computer signed into. Some well-known authenticator apps include: Google Authenticator, Twillio Authy, Microsoft Authenticator and LastPass Authenticator.Īfter you download your authenticator app, you’ll need to set your Two-Step Verification method to “authenticator app” in the Ring app or on using the step-by-step instructions listed in the next sections.
You can search online for authenticator apps and download one from the App Store (Apple/iPhone) or Google Play for Android. Where to Find and Download an Authenticator App The short time frame helps prevent unauthorized users from accessing your account. Authenticator apps generate one-time use, 6-digit passcodes every 30 seconds that can be used for signing in to accounts.
The purpose of Two-Step Verification is to protect you from unauthorized logins into your Ring account. Authenticator apps are installed on mobile devices, PCs, and laptops and are used as a part of an online safety and security process called Two-Step Verification.